Retail Sales Associate, Alderwood - Part Time

Macy's • Lynnwood, WA

1d • Onsite

About The Position

As a Retail Selling Colleague at Macy’s, you combine results-driven selling with genuine hospitality to create memorable shopping experiences. You learn what customers need, recommend appropriate products and services, and build trust and loyalty through personalized service. You work toward sales goals, use product knowledge and smart selling behaviors, and help maintain a clean, organized, and welcoming shopping environment. The role includes engaging with customers on the sales floor and in fitting rooms, sharing loyalty program benefits, and helping customers complete their purchases.

Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top sellers, trends, and promotions, and ensuring the sales floor is ready for customers. You work collaboratively, support customers and teammates, and continually develop your knowledge and performance. Part-time colleagues are typically scheduled 12–24 hours per week; schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

• No education or experience is required.
• Flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors, including virtually, by phone, and in person.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to use electronic devices, point-of-sale technology, and applications to support selling and fulfill customer orders.
• Ability to build customer relationships, achieve sales goals, and participate in pre-selling and sales-boosting events.
• Ability to learn product information and trends and stay current with training.
• Strong interpersonal skills and ability to work effectively with colleagues at all levels and across departments.
• Ability to work independently, contribute to a team, and adapt to changing priorities.
• Ability to understand customer needs and provide product guidance based on product features and choices.
• Ability to stand and walk for at least two consecutive hours, use computers and handheld electronic equipment frequently, and lift and move items weighing up to 30 pounds.
• Ability to perform frequent reaching, including above eye level, moving, stooping, kneeling, crouching, and climbing ladders; color vision is also required.

Responsibilities

• Greet customers warmly and connect with them in a genuine way.
• Ask questions to identify customer needs and recommend relevant products, new arrivals, and options that help complete the sale.
• Close out customers’ shopping journeys by celebrating purchases and sharing their excitement.
• Learn store products, services, loyalty programs, and sales systems, and use that knowledge to assist customers and suggest additional items.
• Maintain department recovery standards, including the selling floor and fitting rooms.
• Ensure merchandise is presented properly and priced accurately, and process markdowns promptly and accurately.
• Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
• Help keep the sales floor clean, organized, and prepared for customers.
• Collaborate with colleagues to support sales, customer service, and an inclusive, respectful environment.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed