Retail Sales Associate, Alderwood - Part Time
About The Position
As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, provide personalized recommendations, connect them with suitable products and services, and build trust and loyalty while working toward sales goals. You also help keep the shopping area clean, organized, and inviting. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals and popular products, and staying current on trends and promotions. They welcome customers, engage in friendly conversations, share loyalty-program benefits, and help customers complete their purchases. Teamwork, care, honesty, collaboration, and continuous improvement support strong customer experiences and store results. The role includes maintaining department recovery standards on the selling floor and in fitting rooms; presenting merchandise effectively; ensuring accurate pricing; and processing markdowns accurately and promptly. It also involves learning store products, services, loyalty programs, and sales systems, and using that knowledge to assist customers and suggest additional items. Part-time colleagues are typically scheduled 12–24 hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The position requires flexible availability, including days, evenings, weekends, and holidays, as well as dependable attendance and punctuality. No education or experience is required.
Requirements
- No education or experience required.
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Enjoy meeting people, learning about them, and sharing information.
- Be resourceful, adaptable to changing priorities, able to work independently, and effective as part of a team.
- Comfort handling electronic devices.
- Understand and communicate effectively with customers, co-workers, and supervisors.
- Read and understand employment policies and safety rules and procedures in English.
- Good understanding of products and ability to guide customers based on their preferences, product features, and choices.
- Comfort communicating with customers virtually, by phone, and in person.
- Ability to build customer relationships, achieve sales goals, and participate in pre-selling and sales-boosting events.
- Ability to use point-of-sale technology and applications to support selling and fulfill customer orders.
- Self-directed approach to maintaining product knowledge, keeping up with trends, and completing training through Macy’s educational resources.
- Excellent interpersonal skills and ability to work effectively with colleagues at all levels and across departments.
- Ability to partner with the team to drive sales and deliver a strong customer experience.
- Ability to stand or walk around the store or department for at least two consecutive hours.
- Frequent use of computers and handheld electronic equipment.
- Ability to lift and move items weighing up to 30 pounds.
- Ability to move constantly, reach with arms and hands, stoop, kneel, crouch, climb ladders, and perform reaching above eye level; color vision is also required.
Responsibilities
- Greet customers warmly and build genuine connections while showing appreciation for their experience.
- Ask questions to identify customer needs and recommend relevant products and new arrivals.
- Offer customers options and solutions to complete sales.
- Close out customers’ shopping journeys by celebrating their purchases and sharing their excitement.
- Learn store products, services, loyalty programs, and sales systems to help customers find what they need and suggest additional items.
- Maintain department recovery standards, including the selling floor and fitting rooms.
- Present merchandise effectively, ensure accurate pricing, and process markdowns accurately and promptly.
- Foster an accepting and respectful environment and build authentic connections with colleagues, customers, and communities.
- Review sales goals and stay informed about new arrivals, popular products, trends, and promotions.
- Collaborate with teammates to support customers and achieve individual and store results.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
