Retail Receiving Support Associate, Alderwood - Part Time

Macy's•Lynnwood, WA

1d•Onsite

About The Position

As a Receiving Colleague, also known as a Back of House Colleague, you will manage the flow of merchandise into the store. You will help ensure products are received, processed, and made available for sale in a timely and efficient manner, while supporting merchandise upkeep and stockroom maintenance. The role requires flexibility in a fast-paced environment, the ability to switch between tasks, and availability for various shifts, including nights, weekends, and holidays. Part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and colleague availability. The position also supports customers and the sales floor by organizing and processing merchandise, preparing customer shipments, handling pickup orders, and collaborating with colleagues to meet department goals. Macy’s describes its work environment as dynamic and inclusive and offers competitive pay and benefits, including health and wellness coverage, paid time off, paid holidays, learning opportunities, and leadership development.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to communicate and share information with diverse groups of customers and peers.
Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
Self-starter who can adapt quickly to changing customer expectations and needs.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
No education or experience required.
Ability to perform prolonged standing or walking, frequent computer and handheld-device use, reaching, crouching, kneeling, stooping, and climbing ladders.
Ability to lift and move items weighing up to 50 pounds.

Responsibilities

Greet customers, answer questions, provide assistance, and resolve concerns promptly to support a positive shopping experience.
Receive and unload merchandise from delivery trucks, unpack vendor boxes, and remove packaging.
Sort and organize merchandise by type, size, or category, and ensure items are labeled, tagged, or marked for identification and retrieval.
Keep the receiving area clean and organized.
Complete receiving and processing activities in accordance with productivity standards, timelines, asset protection, inventory control, and compliance procedures.
Ensure promotional signage is accurate and up to date.
Transfer merchandise from the receiving area to the stockroom or sales floor.
Assist the Merchandise Team with moving fixtures and merchandise for new product placement, seasonal changes, and clearance sets.
Select merchandise from the selling floor and pack it according to applicable policies and techniques.
Process shippable returns and abandoned in-store pickup orders.
Retrieve customer orders from back-of-house storage and deliver them curbside.
Monitor alerts to ensure Buy Online Pickup In-Store orders are ready on time.
Collaborate with team members, communicate feedback and concerns, and contribute to department goals and a positive, respectful work environment.

Benefits

Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice