Retail Sales Associate

R.S. Shunyia • Westland, MI

21d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail store team to generate sales, deliver customer service, and help customers find technology solutions. The role includes learning customers’ needs, recommending products and services, completing sales, and developing skills through ongoing training in merchandising and inventory operations. You may also contact interested Verizon customers by phone or text and participate in off-site, Verizon-sponsored community events to build your customer base. Compensation includes individual commissions, with earning potential based on geography, hours worked, and performance. The position is onsite at a defined location, with 40 scheduled hours per week.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales using technology knowledge and customer service.
• Identify customer needs by building connections and asking questions.
• Recommend products and solutions tailored to customers’ needs.
• Close sales through clear communication and intuitive technology solutions.
• Participate in ongoing training and develop operational skills in merchandising and inventory.
• Place outbound calls and send text messages to interested Verizon customers.
• Participate in off-site, Verizon-sponsored events to engage with the community and expand a customer base.

Benefits

• Medical, dental, and vision benefits.
• Discounts of up to 50% on Verizon products, services, and accessories.
• Individual-based commissions with uncapped earning potential tied to performance.
• New-hire experience and training programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED