Retail Sales Associate

Verizon • Palmdale, CA

6d • $16 - $21 • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to generate sales, provide exceptional customer service, and help customers find technology solutions that fit their needs. The role involves learning about customers’ needs, recommending products and solutions, communicating effectively to close sales, and continuing to develop skills through training in merchandising and inventory operations. You may also contact interested Verizon customers by phone or text and participate in off-site Verizon-sponsored community events to build your customer base.

This is an onsite, worksite-based role with 40 scheduled hours per week. Employees must be willing to work evenings, weekends, and holidays, with schedules provided four weeks in advance, and be open to picking up additional shifts during busy periods. The position is commission-based and offers a starting base pay rate of $18.27 per hour at the location listed in the requisition. The posting also describes base pay of $16.00 to $21.00 per hour depending on geography, hours worked, and performance, plus individual commissions tied to sales goals.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.
• Fluency in English and Spanish.

Responsibilities

• Generate retail sales by applying knowledge of technology and providing exceptional customer service.
• Learn and uncover customers’ needs by building connections and asking relevant questions.
• Recommend products and solutions that provide customers with a complete sales solution.
• Use communication skills to close sales and fulfill customer needs with simple, intuitive technology solutions.
• Develop skills through ongoing training and perform operational functions across merchandising and inventory.
• Place outbound calls and send text messages to current Verizon customers interested in products and services.
• Participate in off-site Verizon-sponsored events to engage with the community and expand the customer base.

Benefits

• Best-in-class medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs with potential travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Bilingual speakers in eligible locations may receive an additional $3,000 annually after passing a language assessment.
• Short- and long-term disability, basic and supplemental life insurance, AD&D insurance, identity theft protection, pet insurance, and group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
• Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED