Retail Sales Associate

Verizon•Arlington, VA
•Onsite

About The Position

Verizon is hiring a full-time Retail Sales Associate to work onsite at a defined location in one of its retail stores. The role focuses on generating sales by using technology knowledge and customer service skills to understand customer needs, recommend solutions, and complete sales. Associates also develop their sales and operational skills through ongoing training, with opportunities to build customer relationships through outbound calls, text messages, and community events. The position offers a base pay rate of $19.71 per hour for the location listed, with commission opportunities. The posting also describes a broader base-pay range of $16.00 to $21.00 per hour and potential annual earnings based on sales performance. Scheduled weekly hours are 40.

Requirements

  • High school diploma or GED.
  • One or more years of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays.
  • Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by using knowledge of technology and customer service skills.
  • Connect with customers, ask questions, and uncover their needs.
  • Recommend products and solutions that address customer needs.
  • Close sales through effective communication and intuitive technology solutions.
  • Develop skills through ongoing training and cross-training in merchandising and inventory operations.
  • Build the customer base through outbound calls and text messages to interested Verizon customers.
  • Engage with the community at off-site Verizon-sponsored events.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination.
  • Sales recognition programs with potential travel, gifts, and other incentives.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Discounts of up to 50% on Verizon products and services.
  • Additional discounts on attractions, automotive, travel, and other offerings.
  • Short- and long-term disability coverage, basic and supplemental life insurance, AD&D insurance, identity theft protection, pet insurance, and group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year.
  • Adoption assistance.
  • Newly hired employees receive up to 15 vacation days per year, increasing with additional service.
  • Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
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