UNIQLO Retail Sales Associate (Full Time) - The Shops at Mission Viejo

Uniqlo•Mission Viejo, CA

3d•Onsite

About The Position

The Full Time Sales Associate is the store’s customer service specialist and reports to the Store Manager. The role is responsible for exceeding customer expectations by listening to customer needs, finding products that meet those needs, providing in-depth product information, and closing sales. Associates help maintain store standards, support store operations, and assist management with identifying and resolving issues.

Requirements

Strong communication skills.
Ability to calculate figures and amounts such as discounts and percentages.
Ability to stand for long periods and read computer terminals.
Ability to push, pull, move, lift, or carry objects weighing at least 25 pounds.
Ability to maneuver around the sales floor and stockroom and perform repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing.
High school diploma or GED, or six months of retail or related experience.
Average availability of 32 or more hours per week, based on business seasonality.
Open availability on weekends; religious exemptions will be considered.
Availability restrictions limited to two days per week.

Responsibilities

Meet and exceed sales goals.
Maintain brand and operational standards, including visual presentation and cleanliness.
Proactively manage customer needs and exceed expectations by using the U.N.I.Q.L.O. service standard, following the Uniqlo Fundamental Principles, and saying the six standard phrases.
Know fitting room standards and assist when needed.
Act as cashier when required, following cashier protocol.
Process shipments and ensure all merchandise is represented on the floor in full size runs.
Assist management in identifying and resolving store issues.
Provide customers with product and brand knowledge.
Follow company policies and procedures and notify management of infractions.
Assist with special projects assigned by management.

Benefits

Competitive compensation starting at $17.50 per hour.
Promotion opportunities every three months based on individual performance.
Career advancement opportunities.
Medical, dental, and vision coverage for full-time employees.
401(k) plan with 100% matching on the first 3% contributed and 50% matching on the next 2%, for full-time employees.
Vacation and personal time off for full-time employees.
Sick and wellness time off.
30% employee merchandise discount.
Employee referral bonus.
Commuter benefits.