UNIQLO Retail Sales Associate (Full Time) - The Shops at Mission Viejo

UNIQLO•Mission Viejo, CA

5d•Onsite

About The Position

The Full Time Sales Associate is the store’s customer service specialist and reports to the Store Manager. The role focuses on exceeding customer expectations by listening to customers’ needs, finding suitable products, providing detailed product information, and closing sales. Associates also help maintain store standards, support daily operations, and assist management with store issues and assigned projects.

Requirements

Strong communication skills.
Ability to calculate figures and amounts, including discounts and percentages.
Ability to stand for extended periods, read computer terminals, and push, pull, move, lift, or carry objects weighing at least 25 pounds.
Ability to maneuver around the sales floor and stockroom and perform repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing.
High school diploma or GED, or six months of retail or related experience.
Average availability of 32 or more hours per week, based on business seasonality.
Open availability on weekends; religious exemptions will be considered.
Availability restrictions limited to two days per week.

Responsibilities

Meet and exceed sales goals.
Maintain brand and operational standards, including visual presentation and cleanliness.
Proactively manage customer needs and exceed expectations by using the U.N.I.Q.L.O. service standard, following the Uniqlo Fundamental Principles, and saying the six standard phrases.
Understand fitting room standards and assist as needed.
Act as cashier when required, following cashier protocol.
Process shipments and ensure merchandise is represented on the sales floor in full size runs.
Assist management in identifying and resolving store issues.
Provide customers with product and brand knowledge.
Follow company policies and procedures and notify management of infractions.
Assist with special projects assigned by management.

Benefits

Competitive starting compensation of $17.50 per hour.
Promotion opportunities every three months based on individual performance.
Career advancement opportunities for team members who consistently deliver strong results.
Medical, dental, and vision coverage for full-time employees.
401(k) plan with a 100% match on the first 3% contributed and a 50% match on the next 2% contributed, for full-time employees.
Vacation and personal time off for full-time employees.
Sick and wellness time off.
30% employee merchandise discount.
Employee referral bonus.
Commuter benefits.