Retail Sales Associate

Verizon • Strongsville, OH

20d • $17 - $21 • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you’ll work with a retail team to drive sales and help customers find technology solutions. You’ll build customer connections, identify their needs, recommend products and services, and close sales through clear communication. The role also includes ongoing training and development in store operations, merchandising, and inventory. You may contact current Verizon customers by phone or text about products and services, and participate in Verizon-sponsored events outside the store to build customer relationships. This is an onsite, worksite-based position with 40 scheduled hours per week. The stated starting base pay rate is $16.59 per hour. The broader posting describes base pay of $16.00 to $21.00 per hour, with commissions that may bring annual compensation to $65,000 or more depending on geography, hours worked, and performance.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Willingness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by applying technology knowledge and customer service skills.
• Identify customers’ needs by building connections and asking relevant questions.
• Recommend products and solutions and provide customers with complete sales solutions.
• Close sales by communicating effectively and providing straightforward technology solutions.
• Develop skills through ongoing training and cross-training in merchandising, inventory, and operational functions.
• Contact interested current Verizon customers by outbound calls and text messages about products and services.
• Participate in Verizon-sponsored off-site events to engage with the community and build a customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and incentives, which have included travel and gifts for top performers.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Additional discounts on attractions, automotive, travel, and other offerings.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year.
• Up to six personal days per year.
• Adoption assistance.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
• New hires receive up to 15 days of vacation per year, increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED