Retail Sales Associate
About The Position
2020 Companies is seeking an enthusiastic, results-driven Energy Sales Specialist to represent Reliant Energy at a Sam's Club retail location and promote electricity services. The role focuses on engaging customers, identifying their needs, explaining energy plans, and driving new enrollments in a fast-paced retail environment. The position includes paid training, base pay with uncapped commission, and opportunities for career advancement. The associate sells products and services in retail, kiosk, and/or event environments; provides courteous, informed customer assistance; tracks and reports sales activity; and maintains a clean, organized, functional work station. Success is measured by attendance, sales goals, and customer/client satisfaction.
Requirements
- High school diploma or equivalent.
- Six months of prior sales, retail, telecommunications, or marketing experience.
- Strong experience in retail/event sales or event marketing.
- Demonstrated knowledge of products and services.
- Excellent communication, presentation, interpersonal, and problem-solving skills.
- Ability to work both independently and as part of a team in a fast-paced environment.
- Ability to multitask.
- Integrity and commitment to customer satisfaction.
- Ability to maintain customer confidentiality.
- Comfort with physical tasks such as lifting and event setup and teardown.
- Reliable transportation and willingness to travel to event locations.
- Flexible availability, including evenings, weekends, and holidays.
Responsibilities
- Promote Reliant electricity plans to consumers and help customers find energy solutions.
- Sell products and services in retail stores, kiosks, and/or event environments.
- Welcome customers, offer assistance, assess their needs, and suggest suitable products and services.
- Provide product and service information and help customers make selections.
- Learn to identify customer needs and handle objections.
- Build strong relationships with customers and teammates.
- Meet or exceed personal monthly sales goals and established weekly or monthly quotas.
- Accurately document and report sales and communicate activity to Retail Operations.
- Submit paperwork completely and accurately.
- Maintain a clean, well-organized, functional, and presentable work station or kiosk.
- Contribute to team efforts and work collaboratively to achieve goals.
- Maintain professional interactions with customers and fellow employees.
Benefits
- Average earnings of $1,000–$1,350 per week from base pay and uncapped commission combined; top earners may reach $2,500 per week.
- Commission-based pay with a $14.00 per hour guarantee.
- Next-day pay through Daily Pay.
- Paid training.
- Health benefits.
- Paid time off.
- 401(k) with company match.
- Career advancement through internal promotions.
- Paid holidays.
- Personal development opportunities and professional stretch assignments.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
