AM Retail Associate (4) | DTW Metro Airport

Retail and Dining Positions • Romulus, MI

4d • Onsite

About The Position

Join our dynamic team and be a key player in delivering exceptional customer service. This role involves boosting sales by introducing customers to promotions and special offerings, resolving issues promptly, and maintaining strong relationships with colleagues. As a store ambassador, you will uphold visual appeal and cleanliness standards, handle customer transactions efficiently on our POS system, and manage inventory processes accurately. You will also be responsible for completing paperwork, adhering to safety protocols, and complying with financial protocols for cash handling.

Requirements

• High school diploma or equivalent.
• Preferably one year of retail or customer service experience.
• Flexible to work various shifts in a team-oriented environment.
• Exceptional communication skills in English.
• Self-motivated multitasker with adaptability.
• Proficient in reading, writing, and basic math.
• Willingness to pass background checks and meet FAA requirements.
• Comfortable with computer work and physical tasks.

Responsibilities

• Introduce customers to promotions and special offerings.
• Resolve issues promptly and escalate when needed.
• Build strong relationships with colleagues.
• Maintain visual appeal and cleanliness standards.
• Handle customer transactions efficiently on our POS.
• Manage receiving, returns, and transfers accurately.
• Complete paperwork and process controls promptly.
• Follow policies to maintain a safe work environment.
• Understand and comply with financial protocols for cash handling.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED