AM Retail Associate (4) | DTW Metro Airport

Paradies Lagardère•Romulus, MI
•Onsite

About The Position

Join our dynamic team and be a key player in delivering exceptional customer service. This role involves boosting sales by introducing customers to promotions, resolving issues, and maintaining store standards. You will handle customer transactions, manage inventory, and ensure compliance with company policies and FAA requirements.

Requirements

  • High school diploma or equivalent.
  • Flexible to work various shifts in a team-oriented environment.
  • Exceptional communication skills in English.
  • Self-motivated multitasker with adaptability.
  • Proficient in reading, writing, and basic math.
  • Willingness to pass background checks and meet FAA requirements.
  • Comfortable with computer work and physical tasks.

Nice To Haves

  • One year of retail or customer service experience.

Responsibilities

  • Introduce customers to promotions and special offerings to boost sales.
  • Resolve customer issues promptly and escalate when needed.
  • Build strong relationships with colleagues.
  • Maintain visual appeal and cleanliness standards of the store.
  • Handle customer transactions efficiently on the POS system.
  • Manage receiving, returns, and transfers accurately.
  • Complete paperwork and process controls promptly.
  • Follow policies to maintain a safe work environment.
  • Understand and comply with financial protocols for cash handling.
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