Retail Sales Associate

R.S. Shunyia • Northville, MI

21d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to generate sales, provide customer service, and help customers find technology products and services that meet their needs. The role includes learning about customers through conversations, recommending solutions, closing sales, and completing ongoing training in merchandising and inventory operations. You may also contact interested Verizon customers by phone or text and participate in Verizon-sponsored events outside the store to build customer relationships. The position offers individual commissions with uncapped earning potential, with compensation varying by geography, hours worked, and performance. The role is based onsite at a defined work location, with 40 scheduled weekly hours. Applicants may be required to complete an in-person assessment. The franchise is independently owned and operated, and hiring decisions are made by its management.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales using technology knowledge and customer service.
• Discover customers’ needs by building connections and asking questions.
• Recommend products and solutions that address customers’ needs.
• Close sales by communicating effectively and providing simple, intuitive technology solutions.
• Participate in ongoing training and develop skills in merchandising and inventory operations.
• Potentially make outbound calls and send text messages to current Verizon customers interested in products and services.
• Engage with the community at off-site Verizon-sponsored events to build a customer base.

Benefits

• Performance-based bonus and uncapped individual commission opportunity.
• Competitive salary.
• Medical, dental, and vision coverage.
• Discounts of up to 50% on Verizon products, services, and accessories.
• Employee discounts.
• Free food and snacks.
• Flexible schedule.
• Free uniforms.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED