About The Position

UNIQLO is hiring a full-time, hourly Retail Sales Associate at Roosevelt Field Mall, starting at $18.00 per hour. The role focuses on meeting sales goals, delivering customer service according to UNIQLO standards, maintaining brand and operational standards, and supporting store operations. The company describes a path to promotion opportunities every three months based on individual performance. Associates must maintain open availability at least five days per week and average 32 or more hours per week, depending on business seasonality. Employees may have no more than two days off in the same Monday–Sunday workweek and may limit their availability on no more than three days per week, with only one restriction permitted Friday through Sunday and at least one restriction being time-based.

Requirements

  • High school diploma or GED.
  • Ability to communicate effectively and follow instructions.
  • Ability to work a flexible schedule that meets business needs, including evenings and weekends.
  • Ability to stand for long periods, read computer terminals, and push, pull, or move objects weighing at least 25 pounds.
  • Ability to maneuver around the sales floor and stockroom, including repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing.
  • Maintain open availability at least five days per week, averaging 32 or more hours per week based on business seasonality.
  • Have no more than two days off in the same Monday–Sunday workweek.
  • Limit scheduling restrictions to no more than three days per week, with only one restriction permitted Friday through Sunday and at least one restriction being time-based.

Responsibilities

  • Meet and exceed sales goals.
  • Maintain brand and operational standards, including visual presentation and cleanliness.
  • Address customer needs and exceed expectations by following UNIQLO service standards, Fundamental Principles, and six standard phrases.
  • Understand fitting room standards and assist when needed.
  • Perform cashier duties when required, following cashier protocol.
  • Process shipments and ensure merchandise is represented on the sales floor in a full size run.
  • Assist management in identifying and resolving store issues.
  • Provide customers with product and brand knowledge.
  • Follow company policies and procedures and notify management of infractions.
  • Assist with special projects as assigned by management.

Benefits

  • Medical, dental, vision, life and accidental death and dismemberment insurance, and short- and long-term disability.
  • Flexible spending and commuter benefits accounts.
  • 15 days of paid vacation/personal leave and 9 days of sick leave per calendar year, prorated based on hire date.
  • 8 days of paid holidays and 1.5 times the employee’s regular rate for hours worked on stated holidays.
  • 401(k) with employer matching.
  • Plum Benefits.
  • Gym discounts.
  • 30% employee merchandise discount.
  • Competitive compensation starting at $18.00 per hour.
  • Career advancement opportunities, including promotion opportunities every three months based on individual performance.
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