Retail Sales Associate

My Wireless•Marion, IN
•Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is seeking driven, dynamic, and coachable individuals to join its retail team. The Retail Sales Associate helps provide customers with a strong experience and technology solutions using AT&T products and services offered by My Wireless. The role involves engaging with customers, educating them about available products and services, and guiding them through the buying process in an energetic retail environment. Associates receive ongoing paid training and may pursue new opportunities and financial rewards as they learn and succeed. The company describes career paths and growth potential, including the opportunity to develop toward management roles. My Wireless has more than 240 locations throughout the United States and Puerto Rico. This job description is not all-inclusive; employees may perform other related duties as needed to meet the organization's ongoing needs.

Requirements

  • Experience in retail or a customer-facing sales environment.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Highly effective communication and interpersonal skills.
  • At least 18 years of age and legally able to be employed in the United States.
  • High school diploma or equivalent.

Nice To Haves

  • Bilingual ability (may not be required depending on location).
  • Experience prospecting through outbound calls.

Responsibilities

  • Meet and exceed personal performance goals and AT&T standards of performance.
  • Help customers make buying decisions by delivering outstanding customer service.
  • Participate in training and develop skills to become a top Retail Sales Associate and pursue opportunities on the management team.
  • Maintain a fun, clean, and exciting work environment for customers and team members.
  • Work as a team member to exceed individual and team goals.
  • Participate in marketing activities designed to maximize daily selling opportunities.
  • Engage with customers, explain available AT&T products and services, and guide customers through the buying process.

Benefits

  • Strong base pay with a commission and bonus schedule.
  • Uncapped commission program when meeting or exceeding sales goals.
  • Ongoing paid training.
  • Career paths and growth potential.
  • Medical, dental, and vision coverage.
  • Life insurance.
  • 401(k) retirement program.
  • Paid vacation time.
  • Total Pet Plan and pet insurance.
  • Employee Assistance Program.
  • Discounts on the latest devices and AT&T service plans.
  • Welcome kit including two AT&T work shirts and personal protective equipment.
  • Sales contests and incentives for hitting key AT&T initiatives.
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