Retail Sales Associate

Verizon•New Braunfels, TX

19d•$16 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and help customers find technology products and services that meet their needs. The role involves building customer connections, asking questions to understand needs, presenting product insights and solutions, and closing sales through clear communication. You will also develop operational skills through ongoing training in merchandising and inventory, contact interested Verizon customers by phone or text, and may participate in Verizon-sponsored community events outside the store. This is an onsite, worksite-based position with 40 scheduled hours per week. The role requires willingness to work evenings, weekends, and holidays, with schedules provided four weeks in advance. Employees may have opportunities to pick up additional shifts, particularly during summer, November through December, and peak vacation periods. Base pay is $16.00 to $21.00 per hour, with the opportunity to earn individual-based commissions. Verizon states that employees who meet sales goals may earn up to $18,000 per year in commissions, with additional potential for top performers. Compensation varies by geography, hours worked, and performance. Verizon provides benefits and perks intended to support employees’ health, well-being, education, and careers, including medical, dental, and vision coverage, a matched 401(k), paid time off, paid parental leave, tuition assistance, and employee discounts. Benefits eligibility and details may vary by individual circumstances.

Requirements

High school diploma or GED.
At least one year of relevant experience, demonstrated through work experience and/or military experience.
Willingness to work evenings, weekends, and holidays; the schedule is provided four weeks in advance.
Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

Experience working in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.

Responsibilities

Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
Understand customers’ needs by building connections and asking questions.
Present product insights and solution recommendations to provide customers with comprehensive sales solutions.
Close sales by communicating effectively and offering intuitive technology solutions.
Develop skills through ongoing training in merchandising and inventory operations.
Place outbound calls and send text messages to interested current Verizon customers to grow the customer base.
Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

Medical, dental, and vision coverage.
Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
Sales recognition programs with potential travel, gifts, and other incentives.
Five weeks of paid time off, including vacation, holidays, and personal days.
Eight weeks of paid parental leave for eligible new parents; when combined with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
Up to $8,000 per year in tuition assistance.
Discounts of up to 50% on Verizon products and services.
Employee discounts on attractions, automotive, travel, and other offerings.
Short- and long-term disability insurance.
Basic and supplemental life insurance.
AD&D insurance.
Identity theft protection.
Pet insurance.
Group home and auto insurance.
Up to eight company-paid holidays per year.
Up to six personal days per year.
Adoption assistance.
Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
Newly hired employees receive up to 15 days of vacation per year, with vacation increasing with additional service.