Retail Sales Associate
About The Position
The Retail Sales Associate provides friendly customer service, helps customers shop and locate products, and delivers a fast, friendly checkout experience. The role includes cash handling, promoting Rewards and Private Label Credit Card programs, explaining the Voice of Customer survey, and assisting with Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) processes. Associates unload trucks, stock merchandise, support planogram processes, and maintain store recovery and in-stock standards. They perform Store In Stock Optimization (SISO) and ad set duties as assigned, support shrink and safety programs, and follow company procedures, policies, and applicable laws. The role also involves cross-training in Custom Framing sales and production and completing other duties as assigned. This position is based in a public retail store. Work may take place in climate-controlled public areas, stock rooms that may not be climate controlled, and outdoors when retrieving carts or unloading trucks. The schedule includes nights, weekends, and early mornings. Applicants in the U.S. must meet applicable federal, state, and local job requirements, and team members must be at least 16 years old. The stated base pay range is $15.00–$17.70, with possible overtime compensation under applicable laws.
Requirements
- Must be at least 16 years old.
- Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
- Ability to remain standing for long periods.
- Ability to move throughout the store.
- Ability to bend, lift, carry, reach, and stretch regularly.
- Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.
Nice To Haves
- Retail and/or customer service experience preferred.
Responsibilities
- Help customers shop, locate products, and find solutions.
- Provide a fast and friendly checkout experience and handle cash according to standards.
- Explain the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
- Educate customers about the Voice of Customer (VOC) survey.
- Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
- Participate in truck unloading, stocking, and planogram (POG) processes.
- Complete merchandise recovery and maintenance, including returns and general store recovery, to help keep the store well-merchandised and in stock.
- Perform Store In Stock Optimization (SISO) and ad set duties as assigned.
- Support shrink and safety programs.
- Follow standard operating procedures, company programs, policies, and standards to ensure compliance with applicable laws and requirements.
- Interact with others in an accepting and respectful manner, maintain a positive attitude in difficult situations, promote the organization's vision and values, and serve as a positive role model for team members.
- Cross-train in Custom Framing sales and production.
- Perform other duties as assigned.
Benefits
- 401(k) with employer match, depending on position and eligibility.
- Employee Assistance Program.
- Medical coverage, depending on position and eligibility.
- Dental coverage, depending on position and eligibility.
- Vision coverage, depending on position and eligibility.
- Telemedicine services.
- Flexible spending accounts.
- Commuter benefits.
- Tuition assistance.
- Adoption assistance.
- Voluntary insurance options.
- Employee discounts.
- Partner discount programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
