Retail Sales Associate

Vuori, Inc•East Rutherford, NJ

9d•$19 - $22

About The Position

The Retail Sales Associate at Vuori builds connections with customers and communicates the brand’s values through product knowledge and an optimistic, engaging approach. The role focuses on delivering excellent customer service, achieving sales goals, supporting store operations, and maintaining the store’s merchandise presentation and cleanliness. Associates work with the sales team and management in a fast-paced retail environment.

Requirements

Must be available to work nights, weekends, and holidays.
Adhere to scheduled shifts and be punctual.
Ability to develop relationships with customers and colleagues.
Ability to handle customer concerns positively and proactively.
Ability to prioritize multiple tasks in a fast-paced environment.
Ability to quickly learn new procedures and processes.
Strong organizational and follow-through skills.
Excellent communication and interpersonal skills.
High level of ownership, accountability, and initiative.
Eagerness to develop new skills and responsiveness to feedback.
Willingness to lift and move products, equipment, and boxes weighing up to 30 lbs.
Willingness to remain active and move throughout the store during each shift.
Willingness to reach, bend, and use a step stool or ladder when needed.
Willingness to work in an environment with bright lights and music.
Willingness to work as part of a team in a fast-paced retail environment.

Responsibilities

Create an unforgettable customer experience and build lasting relationships with customers.
Work with the sales team to provide customers with the best service possible.
Greet customers in a timely, authentic, and engaging manner.
Prepare fitting rooms, locate sizes, and provide knowledgeable feedback about merchandise style and fit.
Achieve sales goals in a team-based commission environment.
Develop product knowledge in fashion and activewear to serve as an expert for customers.
Assist with projects while keeping the customer experience the focus.
Communicate inventory needs to support business goals.
Stock the sales floor each evening.
Collaborate with management on inventory management.
Clean the retail store regularly, including floors and bathrooms.
Follow cash control procedures, including bank deposits and petty cash.
Assist with implementing and maintaining merchandising and visual directives.
Keep the selling floor neat, clean, organized, and aligned with the correct visual image.
Identify and communicate product concerns promptly.