Retail Sales Associate, Hillsdale - Part Time

Macy's•San Mateo, CA
•$19 - $22•Onsite

About The Position

As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn about each customer's needs, provide personalized recommendations, and connect customers with relevant products and services. Through product knowledge, customer engagement, and smart selling behaviors, you work toward sales goals, build trust, and inspire customer loyalty. You also help keep the shopping space clean, organized, and inviting. The role includes preparing the sales floor, reviewing sales goals and product information, engaging customers, maintaining sales-floor and fitting-room presentation, updating signs and pricing, supporting merchandise moves, sharing loyalty-program benefits, and collaborating with colleagues. Part-time colleagues are typically scheduled 12–24 hours per week. Hours depend on business needs and colleague availability, and schedules include weekend shifts.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays; regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Willingness to meet daily sales goal challenges.
  • Enjoyment of meeting people, learning about them, and sharing information.
  • Resourcefulness and ability to adapt to changing priorities.
  • Ability to work independently and contribute to a team.
  • Comfort handling electronic devices.
  • Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer interactions.
  • Welcome customers and build relationships through friendly, personal conversations and attentive service.
  • Understand customer needs and provide personalized product and service recommendations.
  • Work toward daily sales goals using customer engagement and smart selling behaviors.
  • Maintain clean, organized, and shoppable sales floors and fitting rooms; recover merchandise as needed.
  • Update signs and pricing and support merchandise moves.
  • Share loyalty-program benefits, ensure customers have what they need, and thank them for their visit.
  • Collaborate with teammates and support one another to serve customers and communities.
  • Use electronic devices and process register transactions as needed.

Benefits

  • Competitive pay
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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