Retail Sales Associate - Part Time

Curaleaf•Fort Myers, FL

2d•Onsite

About The Position

As a Retail Sales Associate at Curaleaf, you’ll represent the brand and help customers explore cannabis products, find options suited to their needs, and receive informative, welcoming, and inclusive service. The role involves building customer trust, providing personalized product recommendations, processing purchases, and supporting a positive in-store experience in a fast-paced, compliance-driven retail environment. The position offers 15–25 hours per week and requires availability for weekends, evenings, and holidays, with occasional overnights also noted. The location is 4480 Fowler St, Fort Myers, FL 33901. Pay is $16.50 per hour. You’ll support customer service, store operations, and sales goals, working both independently and with the team. The physical demands include extended standing, walking, and lifting, while the work environment may involve allergens, confined spaces, and high-stress situations. Curaleaf describes itself as a high-growth, purpose-driven cannabis company committed to quality, expertise, innovation, corporate social responsibility, and community outreach.

Requirements

High school diploma or GED.
At least 6 months of experience in a customer-facing or sales role focused on service and satisfaction.
At least 6 months of experience using point-of-sale systems and accurately handling cash transactions.
Ability to work independently and as part of a team in a fast-paced, compliance-driven environment.
Availability for varied shifts, including evenings, weekends, holidays, and occasional overnights.
Excellent communication skills.
Strong multitasking skills and ability to shift priorities.
Comfort with technology and willingness to learn new tools.
Time-management and organizational skills.
Effective de-escalation techniques and a calm, solution-oriented approach to customer concerns.
Basic math and computer application proficiency.
Positive, proactive approach to resolving customer issues.
Strong conflict-resolution skills and ability to remain composed under pressure.
Initiative, a team-first attitude, and readiness to support store leadership.
Ability to build rapport and maintain customer relationships.
Collaborative approach and ability to work well within a team.
Ability to stand for extended periods; walk, talk or hear; stoop, kneel, crouch or crawl; use hands and fingers to feel; reach with hands and arms; and lift up to 25 pounds regularly.
Ability to occasionally climb, balance, and lift up to 50 pounds.
Close vision (clear vision at 20 inches or less).
Ability to work in confined spaces and tolerate stress, adapt, and remain flexible in a changing environment.

Nice To Haves

Sales experience focused on tracking KPIs and meeting sales targets.
Familiarity with e-commerce systems and order fulfillment processes.
Previous experience in a regulated retail setting.

Responsibilities

Greet and assist guests professionally, creating an exceptional customer experience.
Build customer relationships, ask thoughtful questions, and provide personalized product advice.
Address customer concerns professionally and resolve issues to support customer satisfaction.
Encourage guests to enroll in rewards programs.
Work with the team to maintain a respectful, inclusive, and upbeat atmosphere.
Help open and close the store, handle cash, and follow procedures and regulations.
Check IDs, update customer profiles, and process transactions accurately.
Keep the store clean, organized, and stocked, including the sales floor and backroom.
Support inventory work, including restocking, fulfilling online orders, and counting products.
Meet and exceed daily sales goals through upselling, trust-building, and product knowledge.
Promote deals and complementary items at checkout.
Stay informed about promotions and product updates.
Adapt to a fast-paced and changing retail environment and take on additional duties as needed.