Retail Sales Associate - 0106

King Pawn•Beltsville, MD
•$16 - $19•Onsite

About The Position

The Retail Sales Associate helps customers with sales, loans, and product inquiries, including explaining pawn and short-term loan terms and completing related paperwork. The role processes sales and loan activity accurately in accordance with company and regulatory guidelines, evaluates merchandise condition and value, maintains the sales floor and displays, responsibly handles cash and negotiable items, and supports store operations and customer service. Associates may earn an hourly wage plus a 2–8% commission based on individual performance. Most stores are open 9 AM–6 PM, and many are closed Sundays. The position may involve merchandise including firearms at FFL locations; certification is provided. Duties may be modified as needed, and other duties may be assigned.

Requirements

  • Must be at least 18 years old.
  • High school diploma, GED, or equivalent experience.
  • Ability to stand, walk, lift up to 50 lbs, and perform physical tasks.
  • Flexible retail schedule, including weekends and holidays.
  • Strong customer service skills and a team-oriented mindset.
  • Basic math and computer skills.
  • Comfort working with a variety of merchandise; firearms may be present at FFL locations, with certification provided.

Nice To Haves

  • Experience using retail checkout systems.
  • Bilingual applicants are encouraged to apply.

Responsibilities

  • Greet and assist customers with sales, loans, and product inquiries.
  • Explain pawn and short-term loan terms, complete paperwork, and provide a smooth, customer-focused experience.
  • Process sales and loan activity accurately while following company and regulatory guidelines.
  • Evaluate merchandise condition and value to support buying, selling, and loan decisions.
  • Maintain a clean, organized sales floor and merchandise displays.
  • Handle cash and negotiable items responsibly.
  • Support store operations, including basic opening and closing tasks.
  • Communicate clearly with customers and team members.
  • Complete required training and follow company policies.
  • Perform other duties as assigned.
  • Assist customers or retrieve merchandise from exterior areas as needed.

Benefits

  • Competitive hourly pay plus commission up to 8%.
  • Earned Wage Access available after day 2.
  • Employee discounts starting day one.
  • Medical, dental, vision, life, and supplemental benefits, subject to eligibility.
  • Vacation and sick/personal time based on tenure and applicable state and local requirements.
  • 401(k) auto-enrollment after 6 months, subject to age requirements.
  • Tuition reimbursement opportunities for eligible employees.
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