Retail Sales Associate - 0106

First Cash•Beltsville, MD
•Onsite

About The Position

King Pawn is hiring a full-time, customer-focused Retail Sales Associate. The role involves helping customers with purchases, pawn and short-term loan services, and product inquiries; processing sales and loan activity; evaluating merchandise; and supporting daily store operations. Compensation is $15.50–$18.50 per hour, plus commission of 2–8% based on individual performance. Stores are generally open 9 a.m.–6 p.m., and many are closed Sundays. The role requires a flexible retail schedule, including weekends and holidays.

Requirements

  • Must be at least 18 years old.
  • High school diploma, GED, or equivalent experience.
  • Ability to stand, walk, lift up to 50 lbs, and perform physical tasks.
  • Ability to work a flexible retail schedule, including weekends and holidays.
  • Comfort working with a variety of merchandise; firearms may be present at FFL locations, with certification provided.
  • Strong customer service skills and a team-oriented mindset.
  • Basic math and computer skills.

Nice To Haves

  • Experience using retail checkout systems.
  • Bilingual applicants are encouraged to apply.

Responsibilities

  • Greet and assist customers with sales, loans, and product inquiries.
  • Explain pawn and short-term loan terms, complete paperwork, and provide a customer-focused experience.
  • Accurately process sales and loan activity while following company and regulatory guidelines.
  • Evaluate merchandise condition and value to support buying, selling, and loan decisions.
  • Maintain a clean, organized sales floor and merchandise displays.
  • Handle cash and negotiable items responsibly.
  • Support store operations, including basic opening and closing tasks.
  • Communicate clearly with customers and team members.
  • Complete required training and follow company policies.
  • Perform other duties as assigned.
  • Assist customers or retrieve merchandise from exterior areas as needed.

Benefits

  • Earned Wage Access available after day 2.
  • Employee discounts starting day one.
  • Medical, dental, vision, life, and supplemental benefits, subject to eligibility.
  • Vacation and sick/personal time based on tenure and applicable state or local requirements.
  • 401(k) auto-enrollment after 6 months, subject to age requirements.
  • Tuition reimbursement opportunities for eligible employees.
  • Commission of 2–8% based on individual performance.
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