Retail Sales Associate

EZCORP • Portland, OR

10d • Onsite

About The Position

EZCORP is hiring a Retail Sales Associate, also described as a Retail Customer Service Team Member or Pawnbroker, for its USA Pawn & Jewelry store in Portland, Oregon. The role provides daily customer interaction in a fast-paced retail environment, helping customers with sales and reaching mutually satisfying agreements involving pawn items such as jewelry, electronics, and musical instruments. Team members are expected to create a friendly, courteous, and respectful customer experience.

The position offers an entry-level career path that begins with a five-week paid training program. Successful completion brings a $0.50-per-hour raise and promotion to Pawnbroker. Employees may continue into a Pawnbroker Certification Program for an additional $1 per hour, pursue a Lead Pawnbroker (Shift Leader) opportunity, and apply for an Assistant Manager position with a six-month training program.

The posted pay range is $17.80 to $18.00 per hour, based on experience. The role also offers monthly uncapped bonus potential based on store and individual performance, along with the benefits listed in the posting.

Requirements

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to multitask.
• Ability to pass a criminal background check and drug test after a conditional offer.
• Self-motivation, a positive and outgoing personality, and a strong work ethic.

Nice To Haves

• Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual skills.

Responsibilities

• Greet and interact with customers in person and by phone.
• Provide excellent customer service.
• Process sales, loans, and extensions.
• Perform store opening and closing duties.
• Adhere to company policies, procedures, and regulations.

Benefits

• Employee-only medical insurance at no cost when selecting the BlueCross BlueShield EPO Plan.
• Competitive wages.
• Monthly uncapped bonus potential based on store and individual performance.
• 401(k) with company match.
• Paid time off.
• Holiday pay.
• Store discount.
• Five-week paid training program.
• Career development and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED