Retail Sales Associate

My Wireless • Hawthorne, CA

4d

About The Position

My Wireless, an AT&T Authorized National Retailer, is hiring driven, dynamic, and coachable individuals to join its retail team. The Retail Sales Associate provides customers with a strong experience and technology solutions by explaining AT&T products and services and guiding customers through the buying process. Associates work with customers and colleagues in an energetic environment and may become eligible for new opportunities and financial rewards as they develop and succeed.

The role includes ongoing paid training and development, with the opportunity to build skills toward potential advancement to the management team. This job description is not intended to be all-inclusive; employees may perform other related duties as needed to meet the organization’s ongoing needs.

Requirements

• Experience in a retail or customer-facing sales environment.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Highly effective communication and interpersonal skills.
• Must be at least 18 years old and legally able to work in the United States.
• High school diploma or equivalent.
• Ability to meet the physical demands of the position, with or without reasonable accommodation, including prolonged standing and walking, occasional lifting and moving of objects up to 10 pounds, reaching, and handling display materials and merchandise.
• Ability to work with small parts in mobile phones and look at a computer screen for prolonged periods; vision requirements may be met with eyeglasses or contacts.

Nice To Haves

• Bilingual ability (may not be required depending on location).
• Experience prospecting through outbound calls.

Responsibilities

• Meet and exceed personal performance goals and AT&T standards of performance.
• Help customers make buying decisions by delivering outstanding customer service.
• Train and develop skills to become a top-performing Retail Sales Associate, with opportunities to pursue roles on the management team.
• Maintain a fun, clean, and inviting work environment for customers and team members.
• Work as a team member to help exceed individual and team goals.
• Participate in marketing activities designed to maximize daily selling opportunities.
• Educate customers about available AT&T products and services and guide them through the buying process.

Benefits

• Strong base pay with a commission and bonus schedule.
• Uncapped commission program when meeting or exceeding sales goals.
• Ongoing paid training.
• Career paths and growth potential.
• Medical, dental, and vision coverage.
• Life insurance.
• 401(k) retirement program.
• Paid vacation time.
• Total Pet Plan and pet insurance.
• Employee Assistance Program.
• Discounts on devices and AT&T service plans.
• Welcome kit including two AT&T work shirts and personal protective equipment.
• Sales contests and incentives for achieving key AT&T initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED