Retail Sales Associate

Verizon • Massapequa Park, NY

11d • $16 - $21 • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales success and help customers find technology products and services that meet their needs. The role involves building customer connections, asking questions to understand their needs, recommending solutions, and closing sales through clear communication. You will receive ongoing training and develop skills in operational functions, including merchandising and inventory. You may also contact current Verizon customers by phone or text and participate in off-site Verizon-sponsored community events. This is an onsite, worksite-based role with 40 scheduled weekly hours. The position offers base pay and individual commissions; compensation varies by geography, hours worked, and performance. The stated New York starting base pay is $19.71 per hour.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Openness to picking up additional shifts during peak periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service skills.
• Build customer connections and identify customer needs by asking appropriate questions.
• Recommend products and solutions that address customer needs.
• Close sales using effective communication and straightforward technology solutions.
• Participate in ongoing training and develop operational skills in merchandising and inventory.
• Contact interested current Verizon customers through outbound calls and text messages to grow the customer base.
• Engage with the community at off-site Verizon-sponsored events.
• Work evenings, weekends, and holidays as needed, with schedules provided four weeks in advance.
• Be open to picking up additional shifts, typically during summer, November through December, and peak vacation periods.

Benefits

• Medical, dental, and vision coverage.
• 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs with potential travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Paid parental leave of eight weeks for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Tuition assistance of up to $8,000 per year.
• Discounts of up to 50% on Verizon products and services.
• Employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
• Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED