Seasonal Retail Sales Associate, Derby Street Shops

bluemercury•Hingham, MA
•$17 - $25

About The Position

As a Seasonal Bluemercury Beauty Expert (BE), you drive sales and optimize customer service throughout client interactions while building relationships. You are a beauty advocate who role models a best-in-class service experience by assisting clients and meeting their beauty needs. Your awareness of current trends and ability to connect with others make you an essential colleague on the Bluemercury team. You build personalized customer relationships, create a welcoming and inclusive atmosphere, and share product expertise across skincare, makeup, haircare, and fragrances. You tailor recommendations to client needs, preferences, and skin types; conduct product demonstrations; and provide application tips. You also communicate product benefits and promotions, encourage repeat business through loyalty programs and events, support inventory management and store presentation, participate in beauty workshops, and share customer feedback with management.

Requirements

  • 1–2 years of direct experience.
  • Proven retail experience, preferably in the beauty industry.
  • Strong interpersonal and communication skills, including the ability to share knowledge.
  • Passion for beauty and staying updated with the latest trends and products.
  • Ability to work flexibly, including days, evenings, weekends, and holidays.
  • High school diploma or equivalent.
  • Self-motivated, current with relevant knowledge, and supportive of operational excellence.
  • Resourceful and able to adapt quickly to changing priorities.
  • Commitment to diversity, inclusion, and respect in interactions with customers and colleagues.

Nice To Haves

  • Beauty certification.
  • Advanced authority and expertise in a specific brand.

Responsibilities

  • Build and maintain strong, personalized customer relationships and create a welcoming, inclusive atmosphere.
  • Maintain and share knowledge of beauty products across skincare, makeup, haircare, and fragrance, and stay current with industry trends.
  • Provide tailored product recommendations based on client needs, preferences, and skin types; conduct demonstrations and provide application tips.
  • Drive sales by communicating product benefits and promotions, and encourage repeat business by informing customers about loyalty programs and upcoming events.
  • Assist with stock management, product availability, and maintaining an organized, visually appealing store.
  • Participate in and occasionally lead in-store beauty workshops.
  • Collect customer feedback on products and services and share insights with the management team.

Benefits

  • Inclusive, challenging, and fun work environment.
  • Empowerment to perform impactful work with tangible results.
  • Commission and bonus opportunities.
  • Merchandise discounts and gratis.
  • Paid time off for full-time hourly employees.
  • Medical, dental, and vision coverage, and 401(k).
  • Advancement opportunities and mentorship.
  • Employee Assistance Program with mental health and financial literacy resources.
  • Colleague Resource Groups and give-back/volunteer opportunities.
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