Retail Sales Associate

2020 Companies•Waco, TX

6d•Onsite

About The Position

2020 Companies is hiring a Retail Sales Associate to represent Reliant by NRG and promote electricity plans in a Walmart retail setting and at event locations. The role focuses on engaging customers, understanding their needs, explaining energy services, and enrolling new customers. Compensation combines base pay and uncapped commission, with a stated $16.00 per hour guarantee and average weekly earnings of $1,000–$1,350. The posting also describes next-day pay through Daily Pay and paid training. Associates sell products and services in retail, kiosk, and event environments; meet sales goals; maintain accurate sales and activity records; and keep their workstations clean and presentable. They are expected to deliver courteous, professional customer service, protect customer confidentiality, and work collaboratively in a fast-paced team environment. The position requires reliable transportation and willingness to travel to event locations, along with availability for evenings, weekends, and holidays as needed. 2020 Companies describes opportunities for internal advancement, long-term career pathing, personal development, and professional stretch assignments. The company states that it is committed to an inclusive workplace and is an equal opportunity employer.

Requirements

High school diploma or equivalent.
At least six months of prior sales, retail, telecommunications, or marketing experience.
Strong experience in retail or event sales or event marketing.
Demonstrated knowledge of products and services.
Strong communication, presentation, interpersonal, and problem-solving skills.
Ability to work both independently and as part of a team in a fast-paced environment.
Ability to multitask and handle customer objections.
Integrity and commitment to customer satisfaction.
Ability to maintain customer confidentiality.
Reliable transportation and willingness to travel to event locations.
Availability to work evenings, weekends, and holidays as needed.
Comfort with physical tasks such as lifting and event setup and teardown.

Responsibilities

Promote Reliant electricity plans and help customers find energy solutions and lower energy costs.
Sell products and services in retail stores, kiosks, and event environments.
Welcome customers, offer assistance, assess their needs, and suggest suitable products or services.
Provide information about products and services and help customers make selections with confidence.
Build relationships with customers and teammates and contribute to team sales goals.
Meet or exceed personal monthly sales goals and established weekly or monthly quotas.
Handle customer objections and identify customer needs.
Accurately document and report sales, track activity, communicate it to Retail Operations, and submit paperwork completely and accurately.
Maintain a clean, organized, functional, and presentable workstation or kiosk.
Maintain professional customer and employee interactions and protect customer confidentiality.
Attend work regularly and promptly and contribute to customer and client satisfaction.
Travel to event locations as needed and perform event setup and teardown, including lifting.