Retail Sales Associate

Retail Stores•Dunn, NC

About The Position

The Retail Sales Associate, internally classified as Front End Specialist 1, assists customers and helps maintain the store’s appearance. The role is responsible for customer service, merchandising, and store maintenance, with a primary focus on front-end store operations. The position includes greeting customers, operating the cash register, answering questions about promotions, supporting donation programs, and assisting with truck receiving and store recovery. Ollie’s describes its workplace values as being a team player, caring, value obsessed, committed, growing, and real. The company states that the title used in the posting may differ from its internal job title; the official title upon hire will reflect its internal job classification structure.

Requirements

  • A positive attitude and a team-player approach, with a desire to engage and serve customers.
  • Ability to work evenings, weekends, and holidays on a regular basis.
  • Ability to lift and carry up to 50 pounds.
  • Ability to push and pull up to 35 pounds.
  • Ability to stand for extended periods and work safely.

Nice To Haves

  • High school diploma or equivalent preferred.

Responsibilities

  • Greet and acknowledge every customer as they enter and exit the store and approach the front end.
  • Operate the cash register accurately and efficiently.
  • Know current promotions and advertisements to answer customer questions and drive sales.
  • Support Ollie’s Army and other donation programs year-round.
  • Assist with receiving the truck, pricing items, merchandising products, and recovering the store.
  • Maintain the store’s appearance.
  • Complete additional responsibilities as assigned.

Benefits

  • Strong career growth and talent development culture.
  • 20% associate discount on all Ollie’s purchases.
  • Vast array of voluntary benefits.
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