Retail Sales Associate

MY WIRELESS•Marion, IN
•$27,040 - $52,040•Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is seeking driven, dynamic, and coachable individuals to join its retail team. The Retail Sales Associate helps customers have a positive experience and find technology solutions using the AT&T products and services offered by My Wireless. The role involves engaging with customers, explaining available products and services, and guiding them through purchases. Associates work with customers and colleagues in an energetic retail environment and may become eligible for further opportunities and financial rewards as they develop their skills. The position is full-time and located in Marion, Indiana. Compensation is listed as $27,040 to $52,040 per year, base plus commission. The employer describes ongoing paid training and career growth opportunities, including development toward management roles. Duties may include other related work as needed to meet organizational needs.

Requirements

  • Experience in retail or a customer-facing sales environment.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Highly effective communication and interpersonal skills.
  • At least 18 years of age and legally able to work in the United States.
  • High school diploma or equivalent.
  • Ability to meet the described physical demands, with reasonable accommodation where applicable, including prolonged standing and walking, occasional lifting and moving of objects up to 10 pounds, reaching, and handling display materials and merchandise.
  • Ability to work with small parts in mobile phones and view a computer screen for prolonged periods; eyeglasses or contact lenses may be used to meet the stated vision requirements.

Nice To Haves

  • Bilingual ability (preferred, although it may not be required depending on location).
  • Experience prospecting through outbound calls.

Responsibilities

  • Meet and exceed personal performance goals and AT&T performance standards.
  • Help customers make buying decisions by providing outstanding customer service.
  • Develop skills through training to become a top-performing Retail Sales Associate and pursue potential management opportunities.
  • Maintain a fun, clean, and inviting work environment for customers and team members.
  • Work collaboratively to meet individual and team goals.
  • Participate in marketing activities designed to maximize daily sales opportunities.
  • Engage with customers, educate them about available AT&T products and services, and guide them through the buying process.

Benefits

  • Strong base pay with a commission and bonus schedule.
  • Uncapped commission program when meeting or exceeding sales goals.
  • Ongoing paid training.
  • Career paths and growth potential.
  • Medical, dental, and vision coverage.
  • Life insurance.
  • 401(k) retirement program.
  • Paid vacation time.
  • Total Pet Plan and pet insurance.
  • Employee Assistance Program.
  • Discounts on devices and AT&T service plans.
  • Welcome kit including AT&T work shirts and personal protective equipment.
  • Sales contests and incentives for achieving key AT&T initiatives.
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