Retail Sales Associate

My Wireless•Henderson, NV

8d•Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is seeking driven, dynamic, and coachable individuals to join its retail team. The Retail Sales Associate helps customers have a positive experience and find technology solutions from the AT&T products and services offered by My Wireless. The role involves engaging with customers, explaining available products and services, and guiding customers through the buying process in an energetic retail environment. Associates receive ongoing paid training and may become eligible for additional opportunities and financial rewards as they learn and succeed. The position description is not all-inclusive; employees may perform other related duties to meet the organization’s ongoing needs. My Wireless is a fast-growing retailer with more than 240 locations throughout the United States and Puerto Rico. Its stated mission is to inspire team members through learning and development that helps them connect with customers and achieve goals. The company describes its training program as supporting employees in becoming ready for promotion as the business grows. The job involves spending most of the time standing and walking, moving around for prolonged periods, and occasionally lifting or moving objects up to 10 pounds. Employees frequently reach with their hands and arms. Duties may also involve climbing and balancing on ladders, stooping, kneeling, crouching, and handling display materials and merchandise with dexterity. The work requires the ability to handle small parts in mobile phones and look at a computer screen for prolonged periods; eyeglasses or contact lenses may be used to meet vision requirements.

Requirements

Experience in retail or a customer-facing sales environment.
Ability to work flexible hours, including evenings, weekends, and holidays.
Highly effective communication and interpersonal skills.
At least 18 years of age.
Legally able to be employed in the United States.
High school diploma or equivalent.
Ability to meet the physical demands of the role, with or without reasonable accommodation, including prolonged standing and walking, occasional lifting or moving of objects up to 10 pounds, reaching, and handling merchandise and display materials.
Ability to work with small parts in mobile phones and look at a computer screen for prolonged periods; eyeglasses or contact lenses may be used to meet vision requirements.

Nice To Haves

Bilingual ability; this may not be required depending on location.
Experience prospecting through outbound calls.

Responsibilities

Meet and exceed personal performance goals and AT&T standards of performance.
Help customers make buying decisions by delivering outstanding customer service.
Learn and develop skills to become a successful My Wireless Retail Sales Associate, with potential opportunities to join the management team.
Maintain a fun, clean, and engaging work environment for customers and team members.
Work collaboratively with team members to exceed individual and team goals.
Participate in marketing activities designed to maximize daily selling opportunities.
Engage with customers, educate them about available AT&T products and services, and guide them through the buying process.
Perform other related duties as needed to meet the organization’s ongoing needs.