Retail Sales Associate

Verizon•Encinitas, CA
•$16 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team focused on customer service, sales success, and career development. You will help customers identify their needs and recommend technology products and solutions, while contributing to Verizon’s retail sales and customer base. The role includes ongoing training and opportunities to build skills across merchandising and inventory operations. Associates may also contact current Verizon customers by phone or text and participate in Verizon-sponsored community events outside the store. This is an onsite, worksite-based role scheduled for 40 hours per week. The position is commission-based, with a starting base pay rate of $18.27 per hour for the location listed on the requisition. The posting also describes a base-pay range of $16.00 to $21.00 per hour, with commissions tied to sales performance. Compensation varies by geography, hours worked, and performance. Verizon describes this role as an opportunity to develop a career through in-person onboarding, training, and continued learning. Employees must be willing to work evenings, weekends, and holidays, with schedules provided four weeks in advance, and to pick up additional shifts during busy periods when available.

Requirements

  • High school diploma or GED.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
  • Willingness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Fluency in English and Spanish.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales through technology knowledge and customer service.
  • Learn customers’ needs by building connections and asking questions.
  • Recommend products and solutions that address customers’ needs.
  • Close sales by communicating clearly and providing intuitive technology solutions.
  • Participate in ongoing training and develop skills in merchandising and inventory operations.
  • Potentially grow the customer base through outbound calls and text messages to current Verizon customers interested in products and services.
  • Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination.
  • Sales recognition programs and incentives.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Discounts of up to 50% on Verizon products and services.
  • Additional discounts on attractions, automotive, travel, and other offerings.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits section.
  • Adoption assistance.
  • Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
  • Newly hired employees receive up to 15 vacation days per year, increasing with additional service.
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