Retail Sales Associate

WILD BILLS TOBACCO STAFFING LLC • Boyne City, MI

21d • Onsite

About The Position

Wild Bill’s Tobacco is hiring a Retail Sales Associate to provide customer service and support day-to-day store operations. The role includes assisting customers, recommending products, meeting sales goals, maintaining store standards, and supporting marketing efforts. Associates may travel within a 15-mile radius of their home store to provide shift coverage. The position involves shifts of 4 to 12 hours spent standing on the sales floor, as well as physical tasks including twisting, bending, squatting, lifting, and reaching overhead. Employees must be able to lift up to 50 pounds.

Requirements

• Completion of high school or equivalent.
• Must be at least 21 years old.
• Experience in retail environments and customer service.
• Professional, energetic, and positive attitude.
• Excellent written and verbal/interpersonal communication skills.
• Flexible scheduling availability.
• Able to work shifts ranging from 4 to 12 hours standing on the sales floor.
• Able to twist, bend, squat, lift, and reach overhead.
• Able to lift up to 50 pounds.

Responsibilities

• Provide excellent customer service by greeting customers, answering phones, and assessing customer needs positively.
• Answer questions and resolve customer inquiries and concerns.
• Build customer relationships and suggest products.
• Meet or exceed sales goals.
• Participate in opportunities to gain product knowledge.
• Promote the brand inside and outside the store to solicit new business.
• Assist with retail store functions in compliance with company policies and procedures.
• Keep the store clean and well-stocked.
• Follow all company policies and procedures.
• Travel within a 15-mile radius of the home store for shift coverage.
• Work with store management to open, close, and operate the retail facility, including cash handling, inventory counts, and deposits.
• Complete paperwork and transactions accurately according to company policies and procedures.
• Maintain the appearance of the store, back room, restrooms, and individual work area.
• Build customers’ confidence by making their experience comfortable and simple while meeting their needs.
• Assist with other tasks, duties, or projects assigned by management.
• Open and close the store, including locking doors and setting the alarm.

Benefits

• Health insurance (full-time employees only, after 60 days of employment).
• Dental insurance (full-time employees only, after 60 days of employment).
• Vision insurance (full-time employees only, after 60 days of employment).
• Life insurance (full-time employees only, after 60 days of employment).
• 401(k) after 90 days of employment.
• Flexible work schedule.
• Discounts on store products.
• Development and growth opportunities.
• Spiffs (commission).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED