Retail Sales Associate

EssilorLuxottica Group • Chattanooga, TN

12d

About The Position

As a Sales Associate at LensCrafters, you will provide an exceptional shopping experience that encourages positive customer connections and brand loyalty. You will represent the brand, help customers, maintain store standards, and support customer retention, including providing high-touch service to VIP clientele. The role may also involve assisting with opening and closing duties, attending occasional meetings, and following company and management requirements.

Requirements

• At least 1 year of previous sales or customer service experience.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment while remaining committed to an excellent customer experience.
• Self-motivated team player.

Responsibilities

• Greet and serve customers to promote an excellent customer experience.
• Inform merchandisers or managers about stocking needs.
• Maintain visual standards established by management and the company.
• Resolve customer issues and involve management when needed.
• Provide high-touch assistance in complex service situations for VIP clientele and support their retention.
• Stay informed about the current product assortment and represent the brand knowledgeably.
• Listen and act on instructions from management or a superior.
• Occasionally assist with opening and closing duties as needed.
• Comply with professional regulations, internal rules, and the company’s code of conduct.
• Attend and participate in occasional work meetings.
• Be punctual for shifts and proactively communicate obstacles to a manager.
• Represent the brand by drawing on personal style and connections to local and broader communities.

Benefits

• Health care
• Retirement savings
• Paid time off/vacation
• Employee discounts
• A competitive bonus and/or commission plan may be offered

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed