Retail Sales Associate

Verizon • Cumming, GA

20d • $16 - $21 • Onsite

About The Position

Verizon is hiring a full-time Retail Sales Associate to work onsite at a defined retail location. The role focuses on delivering customer service and generating retail sales by helping customers find technology products and services that meet their needs. Associates build customer connections, recommend complete solutions, close sales, and develop their skills through ongoing training in sales and store operations, including merchandising and inventory. The position may also involve contacting interested Verizon customers by phone or text and representing Verizon at sponsored events outside the store.

The role offers a base pay of $16.00 to $21.00 per hour, plus commission based on individual sales performance. The posting describes the opportunity to earn up to $18,000 annually in commissions for meeting sales goals, with additional commission potential for exceeding goals. Total compensation varies by geography, hours worked, and performance. Scheduled hours are 40 per week. Employees must be willing to work evenings, weekends, and holidays, and may be able to pick up additional shifts, particularly during busy seasons.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales through technology knowledge and exceptional customer service.
• Identify customer needs by building connections and asking appropriate questions.
• Recommend products and solutions that provide customers with a complete sales solution.
• Close sales by communicating effectively and presenting simple, intuitive technology solutions.
• Participate in ongoing training and develop skills in operational functions, including merchandising and inventory.
• Contact interested current Verizon customers by outbound calls and text messages to grow the customer base.
• Engage with the community at off-site Verizon-sponsored events.

Benefits

• Medical, dental, and vision coverage.
• 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination.
• Paid time off, including five weeks of vacation, holidays, and personal days as described in the role posting.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
• Tuition assistance of up to $8,000 per year.
• Discounts of up to 50% on Verizon products and services.
• Additional discounts on attractions, automotive, travel, and other offerings.
• Sales recognition programs with potential travel, gifts, and other incentives.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance.
• AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits section.
• Adoption assistance.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED