Retail Sales Associate

Vuori, Inc•Torrance, CA

11d•$19 - $22

About The Position

Vuori is seeking a Retail Sales Associate to build customer connections and communicate the brand’s values through product knowledge and an optimistic approach. The role is based in a high-energy, fast-paced retail environment and focuses on delivering a memorable customer experience, supporting sales goals, and maintaining store operations and visual standards. Compensation is listed as an hourly range of $16.90–$19.90, plus team pooled commission. A separate compensation listing states USD 19.00–USD 21.90 hourly.

Requirements

Must be available to work nights, weekends, and holidays.
Must adhere to scheduled shifts and be punctual.
Ability to develop relationships with customers and colleagues.
Ability to handle customer concerns positively and proactively.
Ability to prioritize multiple tasks in a fast-paced environment.
Ability to quickly learn new procedures and processes.
Strong organizational and follow-through skills.
Excellent communication and interpersonal skills.
High level of ownership, accountability, and initiative.
Eagerness to develop new skills and responsiveness to feedback.

Responsibilities

Create an unforgettable customer experience and build lasting relationships with customers.
Work with the sales team to ensure each customer receives excellent service.
Greet customers in a timely, authentic, and engaging manner.
Prepare fitting rooms, find sizes, and provide knowledgeable, honest feedback on merchandise style and fit.
Achieve sales goals in a team-based commission environment.
Develop product knowledge, including the broader fashion landscape and activewear, to serve as an expert for customers.
Assist with projects while keeping the focus on customer experience.
Communicate inventory needs to support business goals.
Ensure the sales floor is stocked every evening.
Collaborate with management on inventory management.
Clean the retail store regularly, including floors and bathrooms.
Understand and execute cash control procedures, including bank deposits and petty cash.
Assist with implementing and maintaining merchandising and visual directives.
Keep the selling floor neat, clean, organized, and aligned with the correct visual image.
Identify and communicate product concerns promptly.