Retail Sales Associate

Verizon•Sevierville, TN

19d•$16 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a retail store to drive sales and customer success. You will learn customers’ needs, recommend products and solutions, provide customer service, and close sales. The role also includes ongoing training and opportunities to develop skills in merchandising and inventory. You may contact current Verizon customers by phone or text and participate in Verizon-sponsored off-site community events to grow your customer base. The position is onsite at a defined worksite location and is scheduled for 40 hours per week. The role pays a base rate of $16.00 to $21.00 per hour, with individual sales commissions. Compensation varies by geography, hours worked, and performance. Employees who meet sales goals may earn up to $18,000 annually in commissions, with additional earning potential for top performers. Eligible bilingual employees in eligible locations may receive an additional $3,000 annually after passing a language assessment. The role requires a high school diploma or GED and at least one year of relevant experience demonstrated through work or military experience. Associates must be willing to work evenings, weekends, and holidays, and to pick up additional shifts during busy periods. Verizon may require applicants to complete an approximately 19-minute assessment.

Requirements

High school diploma or GED.
At least one year of relevant experience, demonstrated through work experience and/or military experience.
Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

Experience working in a commission-based environment.
Fluency in English and Spanish.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.

Responsibilities

Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
Identify customer needs by creating connections and asking relevant questions.
Present product insights and solution recommendations to provide customers with a complete sales solution.
Close sales by communicating effectively and offering intuitive technology solutions.
Participate in ongoing training and develop skills in operational functions, merchandising, and inventory.
Contact interested current Verizon customers by outbound calls and text messages to grow the customer base.
Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

Medical, dental, and vision coverage.
Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
Paid time off, including five weeks for vacation, holidays, and personal days as described in the posting.
Paid parental leave: eight weeks for eligible new parents, potentially up to 16 weeks for the birthing parent when paired with short-term disability.
Tuition assistance of up to $8,000 per year.
Discounts of up to 50% on Verizon products and services.
Additional discounts on attractions, automotive, travel, and more.
Sales recognition programs and incentives, which have included travel and gifts.
Short- and long-term disability insurance.
Basic and supplemental life insurance and AD&D insurance.
Identity theft protection.
Pet insurance.
Group home and auto insurance.
Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits section.
Adoption assistance.
Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.