Retail Sales Associate

Verizon • Montgomery, AL

20d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and help customers find technology products and services that meet their needs. The role involves building customer connections, asking questions to understand needs, recommending complete solutions, and closing sales through clear communication. You will also develop skills in merchandising and inventory through ongoing training, and may contact current Verizon customers by phone or text. The position may include engaging with the community at off-site Verizon-sponsored events to expand your customer base.

The role is based onsite at a defined location and is scheduled for 40 hours per week. Compensation includes a base pay of $16.00 to $21.00 per hour and individual commissions, with earnings depending on geography, hours worked, and performance. Employees may have opportunities to earn additional income by exceeding sales goals or picking up additional shifts.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Willingness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
• Discover customers’ needs by making connections and asking questions.
• Recommend products and solutions that address customers’ needs.
• Close sales by communicating effectively and offering simple, intuitive technology solutions.
• Participate in ongoing training and develop skills in merchandising and inventory operations.
• Potentially place outbound calls and send text messages to current Verizon customers interested in products and services.
• Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance and group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
• Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED