Retail Sales Associate

EZCORP • San Antonio, TX

11d • Onsite

About The Position

EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member (Pawnbroker) for its EZPawn store at 903 SE Military Dr., San Antonio, Texas 78214. The position offers pay based on experience, with a stated range of $12.50–$15.00 per hour, along with bonus potential and a structured career path in a fast-paced retail environment.

New team members begin as Trainees in a five-week paid training program. Completion includes a $0.50-per-hour raise and promotion to Pawnbroker. Further development is available through the Pawnbroker Certification Program, which offers an additional $1 per hour, with opportunities to advance to Lead Pawnbroker (Shift Leader) and Assistant Manager. The Assistant Manager path includes a six-month training program.

The role involves daily customer interaction, helping customers with sales and reaching mutually satisfying agreements involving pawn items such as jewelry, electronics, and musical instruments. Team members are expected to provide a friendly, courteous, and respectful customer experience. The posting lists free employee health insurance under the specified plan, competitive wages, monthly uncapped bonuses, paid time off, holiday pay, a 401(k) with company match, and a store discount.

Requirements

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Self-motivated, with a positive and outgoing personality and a strong work ethic.
• Ability to work independently and as part of a team.
• Ability to multitask.
• Ability to pass a criminal background check and drug test after a conditional offer.

Nice To Haves

• Knowledge of commonly pawned items such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual skills.

Responsibilities

• Greet and interact with customers in person and by phone.
• Provide excellent, friendly, courteous, and respectful customer service.
• Assist customers with sales and reach mutually satisfying agreements regarding pawn items.
• Process sales, loans, and extensions.
• Perform store opening and closing duties.
• Adhere to company policies, procedures, and regulations.

Benefits

• Free employee-only health insurance when selecting the BlueCross BlueShield EPO Plan.
• Competitive wages.
• Monthly uncapped bonus potential based on store and individual performance.
• Paid five-week trainee training program.
• Career development and advancement opportunities.
• 401(k) with company match.
• Paid time off.
• Holiday pay.
• Store discount.
• Great working hours, described as better than traditional retail.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED