Retail Sales Associate

EssilorLuxottica Group • City of Yonkers, NY

10d • $18 - $27

About The Position

As a Sales Associate at LensCrafters, you will provide an exceptional shopping experience that encourages positive customer connections and brand loyalty. You will serve as an informed brand ambassador, maintain visual standards, assist customers—including VIP clientele—and support store operations as needed. The role also involves following management instructions and company policies, attending occasional work meetings, and maintaining punctuality.

Requirements

• At least 1 year of previous sales or customer service experience.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment while remaining committed to an excellent customer experience.
• Self-motivated and able to work as a team player.

Responsibilities

• Greet and serve customers to promote an excellent customer experience.
• Inform merchandisers or managers about stocking needs.
• Maintain visual standards set by management and the company.
• Resolve customer issues and involve management when assistance is needed.
• Provide high-touch assistance in complex customer-service situations for VIP clientele and support their retention.
• Stay current and knowledgeable about the product assortment.
• Follow instructions from management or a superior.
• Occasionally assist with opening and closing duties as needed.
• Comply with professional regulations, company rules, and the code of conduct.
• Attend and participate in occasional work meetings.
• Be punctual for shifts and proactively communicate obstacles to a manager.
• Represent the brand by drawing on personal style and connections to local and broader communities.

Benefits

• Health care
• Retirement savings
• Paid time off/vacation
• Various employee discounts
• A competitive bonus and/or commission plan may be offered

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed