Retail Sales Associate (Seasonal)

New Balance • North Georgia, GA

10d • Onsite

About The Position

Retail Sales Associates help ensure New Balance retail stores operate smoothly and provide exemplary customer service. With expert product knowledge, they use proper selling techniques to guide customers through every step of the transaction process while positively representing the New Balance brand. The role includes assisting customers with product selection and fit, maintaining the sales floor, supporting loss prevention and safety practices, and working a flexible schedule that may include weekends and holidays.

Requirements

• Must be 18 years of age or older.
• Strong customer service and verbal communication skills.
• Demonstrated ability to work effectively in a team environment.
• Familiarity with cash register functions.
• Ability to quickly perform basic math.
• Willingness to work a flexible schedule that may include weekends and holidays.
• Ability to lift 4 pounds frequently and a maximum of 8 pounds occasionally.
• Ability to kneel or squat frequently.
• Ability to move product boxes weighing up to 50 pounds, with assistance if necessary.
• Ability to stand for extended periods.
• Ability to climb ladders occasionally and climb and descend stairs frequently, depending on location.

Nice To Haves

• Past retail experience.

Responsibilities

• Provide customer service using proper selling techniques, product knowledge, and the GUEST service model: greet customers, understand their needs, educate them about product features and benefits, solve problems and answer questions, and complete transactions through suggestive selling, multiple selling, and effective closing.
• Correctly measure and fit customers with appropriate New Balance products.
• Inform customers about current promotions.
• Keep the sales floor neat, organized, and well stocked.
• Ensure items are properly labeled and price marked.
• Protect products by greeting customers, attaching and detaching security tags, monitoring floor merchandise, and reporting shrinkage and security violations.
• Follow safety regulations, including proper lifting procedures, and promptly report accidents and near misses.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed