Retail Sales Associate

EZCORP • Jacksonville, FL

20d • Onsite

About The Position

EZCORP is hiring a Retail Sales Associate / Retail Customer Service (Pawnbroker) for Value Pawn & Jewelry at 905 N. Edgewood Ave., Jacksonville, Florida 32254. The role offers pay based on experience, from $15.00 to $16.00 per hour, and an opportunity to build a career through structured training and advancement paths in a fast-paced retail environment.

New hires begin as trainees in a five-week paid training program. Upon completion, they receive a $0.50 raise and promotion to Pawnbroker. Employees can continue through a Pawnbroker Certification Program for an additional $1 per hour, pursue Lead Pawnbroker (Shift Leader) opportunities, and apply for Assistant Manager roles that include a six-month training program.

The position involves daily customer interaction and helping customers reach mutually satisfying agreements concerning pawn items such as jewelry, electronics, and musical instruments. Team members provide a friendly, courteous, and respectful store environment. The employer describes the role as offering competitive pay, uncapped monthly bonus potential, career development, and benefits.

Requirements

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Self-motivated, positive, and outgoing personality with a strong work ethic.
• Ability to work independently and as part of a team.
• Ability to multitask.
• Ability to pass a criminal background check and drug test after a conditional offer.

Nice To Haves

• Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual.

Responsibilities

• Greet customers and provide excellent customer service in person and by phone.
• Interact with customers to facilitate sales and mutually satisfying agreements regarding pawn items.
• Process sales, loans, and extensions.
• Perform store opening and closing duties.
• Adhere to company policies, procedures, and regulations.

Benefits

• Free employee-only health insurance when selecting the BlueCross BlueShield EPO Plan.
• Competitive wages based on experience.
• Monthly uncapped bonus potential paid on store and individual performance.
• 401(k) with company match.
• Generous paid time off.
• Holiday pay.
• Store discount.
• Five-week paid training program.
• Career development and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED