Retail Sales Associate

Verizon•Cincinnati, OH
•$17 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to generate sales, provide exceptional customer service, and help customers find technology products and solutions that meet their needs. The role includes learning customers’ needs, recommending complete sales solutions, closing sales, and developing skills through ongoing training in merchandising and inventory operations. You may also contact interested Verizon customers by phone or text and participate in off-site Verizon-sponsored events to build a customer base. The position is onsite at a defined work location and has 40 scheduled weekly hours. The role offers base pay and individual-based commissions. The posting states a starting base pay rate of $16.59 per hour for the location listed, with compensation varying by geography, hours worked, and performance. A $2,500 sign-on bonus is available subject to its terms and conditions.

Requirements

  • High school diploma or GED.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
  • Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales using technology knowledge and customer service.
  • Learn and uncover customers’ needs by building connections and asking questions.
  • Recommend products and solutions that provide customers with a complete sales solution.
  • Close sales by communicating effectively and providing intuitive technology solutions.
  • Develop skills through ongoing training in merchandising and inventory operations.
  • Place outbound calls and send text messages to current Verizon customers interested in products and services.
  • Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan with matching contributions up to 6% of eligible contributions
  • Sales recognition programs and incentives
  • Five weeks of paid time off, including vacation, holidays, and personal days
  • Paid parental leave
  • Tuition assistance up to $8,000 per year
  • Discounts of up to 50% on Verizon products and services
  • Employee discounts on attractions, automotive, travel, and more
  • Short- and long-term disability insurance
  • Basic and supplemental life insurance
  • AD&D insurance
  • Identity theft protection
  • Pet insurance
  • Group home and auto insurance
  • Up to eight company-paid holidays per year
  • Up to six personal days per year
  • Adoption assistance
  • Potential premium pay, including overtime, shift differential, and holiday pay
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