Retail Sales Associate – Full Time

Autozone•Silver Spring, MD

About The Position

AutoZone store teams deliver customer service by helping customers find automotive parts and solutions, maintaining well-stocked inventory, and providing product guidance. The Retail Sales Associate supports sales and daily store operations while fostering a positive, knowledgeable retail environment. The role includes recommending products and promotions, keeping merchandise organized, assisting with select installations, and using diagnostic tools to help customers identify vehicle issues.

Requirements

  • Must be at least 18 years old.
  • Basic knowledge of automotive parts is required.
  • Ability to lift, load, and deliver merchandise.
  • Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • High school diploma or GED.
  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Engage with customers, provide automotive advice, and communicate clearly and professionally.
  • Collaborate with managers and teammates, support team members, and demonstrate leadership in daily responsibilities.
  • Recommend products, services, and promotions while contributing to sales goals and store performance metrics.
  • Restock and organize merchandise, handle cash properly, follow loss prevention policies, and support smooth store operations.
  • Complete assigned tasks using established processes and follow safety policies, including use of personal protective equipment.
  • Maintain knowledge of automotive parts, tools, and promotions using AutoZone systems.
  • Assist customers with wiper blade, battery, and light bulb installations.
  • Use diagnostic tools to read vehicle codes and recommend solutions.
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