Retail Sales Associate

My Wireless • West Covina, CA

6d

About The Position

My Wireless, an AT&T Authorized National Retailer, is seeking driven, dynamic, and coachable individuals to join its retail team. The Retail Sales Associate helps customers find technology solutions by explaining AT&T products and services and guiding them through the purchasing process. The role includes working with customers and colleagues in an energetic retail environment, meeting sales goals, and developing skills for potential career growth and management opportunities. My Wireless has more than 240 locations throughout the United States and Puerto Rico and provides training intended to help employees become ready for promotion. This job description is not all-inclusive; employees may perform other related duties as needed to meet organizational needs.

Requirements

• Experience in retail or a customer-facing sales environment.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Highly effective communication and interpersonal skills.
• At least 18 years of age and legally able to work in the United States.
• High school diploma or equivalent.
• Ability to meet the physical demands of the role, with or without reasonable accommodation, including prolonged standing and walking, occasional lifting and moving of objects up to 10 pounds, frequent reaching, and tasks such as climbing ladders, balancing, stooping, kneeling, crouching, and handling display materials and merchandise.
• Ability to work with small parts in mobile phones and look at a computer screen for prolonged periods; vision requirements may be met with eyeglasses or contacts.

Nice To Haves

• Bilingual ability; whether this is required may depend on location.
• Experience prospecting through outbound calls.

Responsibilities

• Meet and exceed personal performance goals and AT&T standards of performance.
• Help customers make buying decisions by providing outstanding customer service.
• Learn and develop skills through training to become a top-performing Retail Sales Associate and prepare for potential management opportunities.
• Maintain a fun, clean, and engaging work environment for customers and team members.
• Work as part of a team to exceed individual and team goals.
• Participate in marketing activities designed to maximize daily sales opportunities.
• Educate customers about available AT&T products and services and guide them through the buying process.

Benefits

• Strong base pay, commission, and bonus schedule.
• Uncapped commission program when meeting or exceeding sales goals.
• Ongoing paid training.
• Career paths and growth potential.
• Medical, dental, and vision coverage.
• Life insurance.
• 401(k) retirement program.
• Paid vacation time.
• Total Pet Plan and pet insurance.
• Employee Assistance Program.
• Discounts on devices and AT&T service plans.
• Welcome kit including AT&T work shirts and personal protective equipment.
• Sales contests and incentives for meeting key AT&T initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED