Retail Sales Associate

EZCORP • Davenport, IA

20d • Onsite

About The Position

EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member (Pawnbroker) for its EZPawn location in Davenport, Iowa. The role offers a structured career path in a fast-paced retail environment, beginning with a five-week paid training program. After completing the program, trainees receive a $0.50-per-hour raise and promotion to Pawnbroker. Employees can continue into a Pawnbroker Certification Program for an additional $1 per hour, pursue promotion to Lead Pawnbroker (Shift Leader), and apply for an Assistant Manager role that includes six months of training.

The position involves daily customer interaction and sales, as well as reaching mutually satisfying agreements with customers regarding pawn items such as jewelry, electronics, and musical instruments. Team members help maintain a friendly, courteous, and respectful store environment. Pay is based on experience, from $14.00 to $15.00 per hour, with monthly uncapped bonus potential based on store and individual performance.

Requirements

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to multitask.
• Ability to pass a criminal background check and drug test after a conditional offer.
• Self-motivation, a positive and outgoing personality, and a strong work ethic.

Nice To Haves

• Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual ability.

Responsibilities

• Greet customers and interact with them in person and by phone.
• Provide excellent customer service in a friendly, courteous, and respectful manner.
• Help customers with sales and reach mutually satisfying agreements regarding pawn items.
• Process sales, loans, and extensions.
• Perform opening and closing store duties.
• Adhere to all Company policies, procedures, and regulations.

Benefits

• Free employee-only health insurance when selecting the BlueCross BlueShield EPO Plan.
• Competitive wages.
• Monthly uncapped bonus potential based on store and individual performance.
• 401(k) with company match.
• Paid time off.
• Holiday pay.
• Store discount.
• Five-week paid training program.
• Opportunity for pay increases and career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED