Retail Sales Associate

Retail Stores•Plymouth, IN

About The Position

The Retail Sales Associate, internally titled Front End Specialist, assists customers and helps maintain the store’s appearance. The role covers customer service, merchandising, and store maintenance, with a primary focus on front-end store operations. Associates are expected to embody Ollie’s values: teamwork, care, value focus, commitment, growth, and authenticity.

Requirements

  • A positive attitude and a team-player approach to engaging with and serving customers.
  • Ability to work evenings, weekends, and holidays on a regular basis.
  • Ability to lift and carry up to 50 pounds.
  • Ability to push and pull up to 35 pounds.
  • Ability to stand for extended periods and work safely.

Nice To Haves

  • Six months of prior retail experience preferred.

Responsibilities

  • Greet and acknowledge customers as they enter and exit the store and approach the front end.
  • Operate the register accurately and efficiently.
  • Approve refunds for other Associates.
  • Assist with training new Associates.
  • Know current promotions and advertisements to answer customer questions and drive sales.
  • Support Ollie’s Army and other donation programs year-round.
  • Assist with receiving deliveries, pricing items, merchandising products, and recovering the store.
  • Maintain the store’s appearance and complete additional responsibilities as assigned.

Benefits

  • Medical, dental, vision, and prescription coverage beginning after 90 days of employment.
  • 401(k) with a generous company match and immediate vesting.
  • Career growth and talent development culture.
  • 20% Associate discount on Ollie’s purchases.
  • A wide range of voluntary benefits.
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