Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to drive sales, provide customer service, and help customers find technology solutions. You will learn about customers’ needs, recommend products and services, and close sales using clear communication. The position also includes ongoing training in merchandising and inventory, outreach to current Verizon customers by phone and text, and opportunities to connect with the community at Verizon-sponsored events outside the store. The role is onsite at a defined location, with 40 scheduled weekly hours. Base pay is $16.00 to $21.00 per hour, with the opportunity to earn individual commissions based on sales performance. Compensation varies by geography, hours worked, and performance. A $2,500 sign-on bonus may be available subject to its terms and conditions. Employees may also have opportunities to earn overtime, shift differential, holiday pay, and other premium pay depending on the role.
Requirements
- High school diploma or GED.
- At least one year of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
- Openness to picking up additional shifts during busy periods.
Nice To Haves
- Experience working in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
- Discover customers’ needs by building connections and asking questions.
- Recommend products and solutions that address customer needs.
- Close sales through effective communication and intuitive technology solutions.
- Participate in ongoing training and develop skills in merchandising and inventory operations.
- Contact interested current Verizon customers by outbound phone calls and text messages to grow the customer base.
- Engage with the community outside the store, including at Verizon-sponsored events.
- Be open to picking up additional shifts during busy periods, including summer, November through December, and peak vacation periods.
Benefits
- Medical, dental, and vision coverage.
- 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
- Sales recognition programs with potential travel, gifts, and other incentives.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Paid parental leave of eight weeks for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
- Tuition assistance of up to $8,000 per year.
- Discounts of up to 50% on Verizon products and services.
- Employee discounts on attractions, automotive, travel, and more.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection.
- Pet insurance.
- Group home and auto insurance.
- Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits information.
- Adoption assistance.
- Potential premium pay, including overtime, shift differential, and holiday pay, depending on the role.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
