Retail Sales Associate - Fort Smith

Sam's Furniture•Fort Smith, AR
•$50,000 - $120,000

About The Position

Sam’s Furniture is seeking an enthusiastic, results-driven Retail Sales Associate to join its team in Fort Smith. The associate handles sales activities from generating leads and building guest relationships through closing sales. They work with guests to identify needs, answer product questions, and recommend appropriate solutions, with a focus on excellent customer service and serving guests. Sam’s Furniture describes itself as Northwest Arkansas’ largest furniture destination and emphasizes community service locally and around the globe. The company was established in 1994 and aims to provide six-star service.

Requirements

  • At least 1 year of proven work experience as a retail sales associate, sales representative, or in a similar role.
  • Excellent ability to manage and build relationships.
  • Basic understanding of sales principles and customer service practices.
  • Advanced communication and interpersonal skills.
  • Strong drive to understand and meet prospective customer needs.
  • Working knowledge of customer and market dynamics and requirements.
  • Friendly and energetic personality with a customer-service focus.
  • Availability to work flexible shifts; weekends are required.

Responsibilities

  • Demonstrate, promote, and sell Sam’s Furniture products and services, strategically presenting functionality and key value propositions to prospective customers.
  • Develop and foster relationships by maintaining close communication with prospects to close sales and promote customer retention.
  • Research and understand the target market, staying abreast of industry trends, best practices, and Sam’s Furniture’s overall market opportunity.
  • Work closely with guests to determine their needs, answer product questions, and recommend suitable solutions.
  • Achieve excellent customer service while serving guests.

Benefits

  • 401(k) matching
  • Employee discount
  • Insurance, including dental, medical, and vision
  • On-the-job training
  • Paid birthday off
  • Three paid holidays; the store is closed Easter, Thanksgiving, and Christmas
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