Retail Sales Associate

Verizon•Winston-Salem, NC
•$16 - $21•Onsite

About The Position

As a full-time, onsite Verizon Retail Sales Associate, you will work in a retail store to generate sales, provide customer service, and recommend technology products and solutions that meet customers’ needs. The role includes developing customer relationships, closing sales, completing ongoing training, and building skills in merchandising and inventory operations. You may also contact interested Verizon customers by phone or text and attend off-site Verizon-sponsored community events. The position is commission-based and offers a base pay of $16.00 to $21.00 per hour, plus individual commissions. The posting describes potential annual earnings of $65,000+ to $75,500+ for top performers; actual compensation varies by geography, hours worked, and performance. The role has 40 scheduled weekly hours. Employees must be willing to work evenings, weekends, and holidays and may be offered additional shifts, particularly during busy seasons.

Requirements

  • High school diploma or GED.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
  • Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by applying knowledge of technology and providing customer service.
  • Learn about customers’ needs by building connections and asking questions.
  • Recommend products and solutions that address customer needs.
  • Close sales using clear communication and intuitive technology solutions.
  • Complete ongoing training and develop skills in merchandising and inventory operations.
  • Contact interested current Verizon customers by phone or text to develop the customer base.
  • Participate in off-site Verizon-sponsored community events to expand the customer base.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) plan with matching contributions of up to 6% of eligible contributions, qualified student loan repayments, or a combination.
  • Sales recognition programs with potential travel, gifts, and other incentives.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
  • Tuition assistance of up to $8,000 per year.
  • Discounts of up to 50% on Verizon products and services.
  • Additional employee discounts on attractions, automotive, travel, and more.
  • Short- and long-term disability coverage.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year.
  • Adoption assistance.
  • Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
  • New hires receive up to 15 vacation days per year, increasing with additional service.
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