Retail Sales Associate

Cellco Partnership • Spokane Valley, WA

7d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to drive sales and provide customer service. You will learn customers’ needs, recommend product and service solutions, and close sales using clear communication. The role also includes ongoing training and development in merchandising and inventory operations, outreach to current Verizon customers, and opportunities to engage with the community at Verizon-sponsored off-site events. This onsite, worksite-based position is scheduled for 40 hours per week. The listed starting base pay rate is $18.27 per hour. The posting also describes base pay of $16.00 to $21.00 per hour, sales commissions, and a potential $2,500 sign-on bonus, subject to award terms and conditions.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
• Understand customers’ needs by making connections and asking relevant questions.
• Recommend products and solutions that address customers’ needs.
• Close sales through effective communication and intuitive technology solutions.
• Participate in ongoing training and develop skills in merchandising and inventory operations.
• Place outbound calls and send text messages to interested current Verizon customers to grow the customer base.
• Engage with the community at Verizon-sponsored off-site events to expand the customer base.

Benefits

• $2,500 sign-on bonus, subject to the terms and conditions of the award.
• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and potential incentives, including travel, gifts, and other awards.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Paid parental leave: eight weeks for eligible new parents, potentially up to 16 weeks for the birthing parent when paired with short-term disability.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection, pet insurance, and group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• New hires receive up to 15 vacation days per year, increasing with additional service.
• Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
• Commission-based compensation with potential to earn additional commissions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED